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Technical and Service Support

Valve selection starts with the actual medium, flow, pressure, temperature and control requirements. Configuration, documents and service scope are confirmed for the specific product and order.

  • Provide the medium and concentration, minimum/normal/maximum flow, upstream and downstream pressures, temperature, connection sizes and quantity.
  • For control valves, specify the maximum shut-off differential pressure, actuator supply, control input, feedback and required fault position.
  • For installation, maintenance or spare parts enquiries, provide the model, nameplate photographs, operating conditions and a description of the issue. Follow site isolation and depressurisation procedures before work involving hazardous media.
  • List required material documents, inspection records, drawings or certificates with the enquiry. Available documents must be confirmed for the relevant order.

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